Our Simple 3PL Logistics Process
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We receive your order
Integrate your store and send your orders to our warehouses, all while ensuring real-time inventory management.
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We store your inventory
We carefully store your inventory in our warehouses, maintaining secure conditions for products.
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We ship your order
We pick and pack your products securely, ship with trusted carriers, and ensure timely delivery to your customer’s door.
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We optimize your returns
We manage smooth returns and product exchanges, and automate refunds upon customer return.
Our 3PL Logistics Services
Additional Services
Amazon Fulfillment Services
Customer Support
We Integrate with Any Sales Channel. Any Platform. Worldwide.
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Less than 20 Second Phone Hold Times
Your outsourced CX team prioritizes calls and chats first to eliminate customer frustration.
Leverage dedicated agents or shared resources, depending on your needs and budget.
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Less than 4 Hour Account Management Response
Through email, live chat, and phone, you'll get to know your Rush Order account management team by name and trust they will respond quickly to address your most mission critical questions and requests.
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20% Improvement on Every Metric
On average, brands who outsource their customer service to Rush Order see a 20% improvement in CSAT scores and a 20% reduction in customer support inquiries. By blending onshore and offshore customer service teams, we are almost always cheaper too!
What Rush Order Clients Are Saying
Rush Order 3PL Fulfillment Centers
North America
Northern California
Southern California
Ohio
New York
Ontario, Canada
Australia
Sydney, NSW
Europe + UK
Netherlands
United Kingdom
Asia
China
Hong Kong
Japan
Malaysia
Singapore
Industries We Serve
Books
Household Goods
Food and Beverage
Organic Fulfillment
Jewelery
Toy Fulfillment
Apparel
Skincare
Healthcare | Med Device
Electronics
Built for the World’s Fastest Growing Brands
Practical 3PL Reporting with the Rush Order Warehouse Management System
Case Study: Scaling CX & Fulfillment Instantly
From one agent to a team of several hundred agents, Rush Order can build a scalable and affordable CX solution for your brand.
900% GROWTH IN A PANDEMIC? WE GOT THIS.
Learn how Vogmask leveraged Rush Order for Customer Support and Order Fulfillment to massively scale its business.
900% Growth in Daily Orders
1000s of Emails & Chat Sessions Weekly
92% Customer Satisfaction
3PL Logistics Most Common Questions
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3PL services are beneficial for a wide range of businesses, including startups, small businesses, medium-sized enterprises, and large corporations.
Whether you're selling physical products online, managing inventory for multiple sales channels, or looking to streamline your supply chain operations, a 3PL can offer tailored solutions to meet your needs.
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Pricing for 3PL services is based on several key factors, each tailored to meet the specific needs and requirements of your business. The main components that influence pricing include:
Order Volumes: The amount and type of goods being handled can affect pricing. Higher volumes often lead to lower per-unit costs.
Storage Requirements: Costs are based on the amount of space required and the velocity of your inventory turns.
Services Provided: The range of services needed such as picking, packing, shipping, customer service, and returns management can influence the overall cost.
Transportation Needs: Factors like distance, transportation mode (air, sea, truck), and fuel costs can impact the pricing. Rest assured, Rush Order will always have the best rates in the market.
Customization and Value-added Services: Special requirements such as kitting, labeling, or product assembly can also be priced specifically for your business.
Contact Rush Order for a free consultation and quote.
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3PL services can significantly enhance the growth and scalability of your business in several impactful ways:
Expertise and Experience: 3PL providers like Rush Order specialize in logistics and have extensive knowledge and resources that can optimize your supply chain efficiency. This expertise helps in navigating complex logistical challenges smoothly.
Cost Efficiency: By leveraging the established networks and volume discounts of a 3PL provider, your business can reduce shipping and warehousing costs. Economies of scale allow you to enjoy lower operational costs as your business grows.
Focus on Core Competencies: Outsourcing logistics operations to a 3PL enables you to concentrate on your business's core activities, such as product development and market expansion, without being bogged down by the details of logistics.
Flexibility and Scalability: 3PL services can easily scale up or down based on your business needs. This flexibility is crucial for handling seasonal fluctuations, entering new markets, or adjusting to changes in demand without committing to long-term investments or fixed costs.
Enhanced Customer Satisfaction: With the support of advanced logistics solutions and technology, 3PL providers like Rush Order ensure faster delivery times, reduce errors in order fulfillment, and improve the overall customer service experience.
Partnering with a 3PL can provide your business with the necessary support to expand effectively and efficiently, managing logistics complexities while you focus on growing your business. Contact us to learn more.
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The 3PL fulfillment process involves several key steps to manage and execute the logistics of order fulfillment on behalf of another business:
Receiving Inventory: The 3PL provider receives goods from your suppliers, checks for accuracy, and stores them in their warehouse.
Warehouse Storage: Items are securely stored until an order is placed. Warehousing includes inventory management and ensuring the right conditions to maintain product quality.
Order Processing: When an order is received, it is picked from the warehouse, packed with the appropriate materials, and prepared for shipment.
Shipping: The 3PL company coordinates the transportation of the order using its logistics network, aiming for timely and cost-effective delivery.
Returns Processing: The 3PL handles returns and exchanges by receiving returned items, assessing their condition, restocking them, and managing the reverse logistics.
This process helps ensure efficient order fulfillment, allowing businesses to focus on growth and customer satisfaction.
Schedule a free consultation
There’s no commitment, pressure, or obligation. See if Rush Order is a fit for your business.