Rush Order's customer service team has been on the frontline for some of the most successful products ever launched, including the Palm Pilot.
Our qualified customer service representatives are very courteous, professional, and well trained. Representatives have up-to-the-minute information at their fingertips using our integrated ordering system to offer accurate and expedient service. Within seconds they can assist your customers' needs, from taking an order, answering product and billing questions to tracking an order and providing an RMA. Our quick, efficient and cost-effective services have resulted in very high customer satisfaction for both our clients and their customers.
Rush Order's high capacity and scalable call center phone system incorporates skill based routing so all your calls get automatically distributed to the most qualified and trained representatives for efficient, high quality service. Our representatives are there to service your domestic and international customers 24 hours a day, 7 days a week and 365 days a year. Guaranteed!
Our customer care services are seamless to your customers:
Phone orders
Pre-sales questions
Inside sales
Upgrade order processing
Order/account status
Technical support
Outbound telemarketing
Rebate processing
Online chat / Live Chat
Email and fax correspondence
Direct mail processing
Shipment tracking
Product registration
Literature requests
Lead generation / qualification
Seminar registration and more
You can count on Rush Order to provide only the best, high quality services to help build and nurture excellent customer relationships for the success of your business.
Rush Order's customer service team has been on the frontline for some of the most successful products ever launched, including the Palm Pilot.